This form was created with the aim to make any TPs claim process quicker and more efficient.
The document helps to indicate the exact type of fault and its timing.
Based on this document our engineers will be able to easily check the disputed issue and give you an appropriate answer in short term.
Please note that there are two sheets in the excel document, the first one is blank, ready for your comments and the second one is an example how the form should be completed. If you have any questions do not hesitate to contact your account manager.
You can download the form here.